Refund Policy

Refund Policy 

 

At Lions Crown, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help. Please read our refund policy below.

✅ Returns & Eligibility

We accept returns within 30 days of your purchase date if:

1. The item is unused, in its original condition, and in the original packaging

2. You have proof of purchase (order number or receipt)

🔁 Non-Returnable Items

We do not accept returns or refunds on:

1. Items marked as final sale

2. Gift cards

3. Personal care items (e.g., beauty tools, bathroom items) once opened

4. Customized or personalized products

💳 Refund Process

1. Contact us at [your email] with your order number and reason for return

2. If approved, we'll provide return instructions

3. Once we receive and inspect the item, we’ll issue a refund to your original payment method

4. Please allow 5–10 business days for the refund to appear, depending on your bank

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping method, as we’re not responsible for lost returns.

⚠️ Damaged or Incorrect Items

If you received a damaged or wrong item, please contact us within 7 days of delivery with photos, and we’ll make it right.