Return Policy

Effective Date: [Insert Date]

At Lions Crown, we want you to love your purchase. If you're not completely satisfied, we're happy to help with returns under the guidelines below.

Return Eligibility

You may request a return within 30 days of receiving your order if:

The item is unused, unworn, and in original packaging
You have proof of purchase (order number or receipt)

Items must be returned in their original condition. Returns that do not meet these criteria may not be accepted.

Non-Returnable Items

We do not accept returns on:

Final sale items
Gift cards
Opened personal care products (e.g., makeup tools, bathroom items)
Customized or personalized items

How to Start a Return

To request a return, please contact our customer service at:
Email: support@lionscrown.com
Include your order number and reason for the return. We will provide instructions on how and where to send your item.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
We recommend using a trackable shipping service, as we are not responsible for lost return packages

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and a photo of the issue. We will arrange a replacement or refund at no additional cost.

Need Help?

If you have any questions about your return, contact us at:
Email: support@lionscrown.com